Suntropy is a technology startup founded in 2021 to support solar energy companies in delivering a digital sales experience to their customers. Their primary focus within the sector is to provide technical and economic feasibility analysis for solar energy projects in residential and industrial areas agilely.
Thanks to Lleida.net, they have been able to automate the process of generating the document to be signed. By leveraging their platform and Click & Sign, Suntropy can digitize the entire document signing process while maintaining complete integration and traceability of information. This way, users can integrate all their documents into the platform, including the signed contract and self-consumption study.
Pablo Sánchez, CEO and one of the founders of Suntropy, discusses how their company identified the need for a solution like Click & Sign, their satisfaction with the service, and the benefits it provides in terms of time savings and increased productivity.
Table of contents
Challenge
What needs led you to seek this solution?
Following the completion of the commercial process, the companies we collaborate with, along with Suntropy’s customers and users, were required to sign contracts and agreements with their respective clients manually.
Furthermore, we observed that some of our customers, especially those who are elderly and have acquired complex photovoltaic installations, encounter challenges when it comes to printing, signing, scanning, and sending documents. Therefore, we saw digital signatures as a solution that could streamline this process while helping solar energy companies digitize and have greater traceability of all bureaucratic and administrative processes.
Solution
What made our service stand out from other solutions on the market?
The team’s excellent treatment was the primary factor that helped us decide to go with Lleida.net. We had an excellent experience with Click & Sign, especially considering that we’re a startup taking our first steps. They made everything easy for us.
With Click & Sign’s digital signature service, the time is reduced by almost 50%, as the whole process is fully automated and the sales process is streamlined.
Pablo Sanchez, CEO of Suntropy
What was most important for you when evaluating different options?
The ease of implementing the technology: We integrated this product into our solution, so we needed a system that offered good quality service and functionality and was easy to implement within our architecture and software product.
Implementation
What was the timeline for the implementation of Click & Sign at Suntropy?
It took roughly three to four weeks from the initial testing phase to the first customer using the Click & Sign service via Suntropy. This timeline included the verification of all functionalities and configurations and ensuring everything was functioning properly.
How has the solution been working for you?
Our platform facilitates users’ automatic generation or completion of contracts, which are then sent to the intended recipient for electronic signature via Click & Sign. By using Click & Sign, we can seamlessly integrate all the required documents, such as the signed contract, self-consumption study, and relevant self-consumption project, into our platform.
Would you highlight any particular aspects of the Click & Sign service?
Yes, I would highlight the robustness of the service and its ease of implementation. Agility is essential for us, especially when a new customer comes in.
Success metrics and recommendations
It’s a straightforward service that delivers on its promises at a competitive price.
Pablo Sanchez, CEO of Suntropy
How are your customers reacting to this change?
Our customers have been reacting positively to this change. Despite the ongoing challenges related to digitization in the sector, many have swiftly embraced the Click & Sign solution after witnessing or testing the significant time-saving and process-streamlining benefits it provides.
How has Click & Sign improved Suntropy’s competitive advantages?
Regarding Suntropy’s competitive advantages, we now offer a value-added integration service, which has made our solution more complete. Thanks to Click & Sign’s digital signature service, time is reduced by almost 50%, since every step of the process is fully automated.
Implementing Click & Sign was a breeze. The documentation was crystal clear, and the support team was always available to assist us with any uncertainties. In a matter of days or weeks, we could integrate the service into our product seamlessly.
Pablo Sanchez, CEO of Suntropy
In closing, would you recommend the service?
As for recommending the service, I would suggest it to tech startups that require an agile and easy-to-implement digital signature solution. Click & Sign provides great support services to users.
Conclusion
Suntropy’s partnership with Click & Sign enabled Suntropy to digitize and automate the document signing process, resulting in a complete solution that saves time and streamlines sales.